1. Cancellation Policy:
•Customers may cancel their order/service within [24] hours of purchase for a full refund.
•Cancellations made after this period may not be eligible for a full refund.
•To request a cancellation, please contact us at [Support@petsworldegy.com]
 
2. Refund Policy:
•If you’re not satisfied with your purchase/service, you may request a refund within [3] days of the purchase date.
•Refunds will be processed back to the original payment method within [7] business days.
•Certain services/products may be non-refundable (e.g., downloadable items, customized services). This will be clearly stated before purchase.
 
3. Exceptions:
•Refunds are not available for services already rendered or partially completed.
•In the case of force majeure or technical issues from our side, a full refund or rescheduling will be offered.
 
4. Contact Us:
If you have any questions or need to initiate a refund or cancellation, please reach out to our support team at [support@petsworldegy.com].